埃尔帕索旅游套票 | 埃尔帕索机票+酒店优惠低至 4 折

Other than check in we barely saw a staff member. The room was dirty, the ice bucket unusable because of mold on the inside. There was an old dirty shirt outside of our door when we got there, multiple piles of dirt and trash in the hallways including a cigarette butt by the ice machine. The pool was not usable which we would have understood if we were given a heads up about it but we had planned on using the pool and were very disappointed. We specifically got the room that sleeps 6 people because we had our kids with us and needed the space and beds. Turns out the sofa bed was broken, the sheets had stains all over them, there was trash inside of it and what looked like dead bugs. We didn't find all of this out until late at night when we were getting ready for bed and already had some kids asleep so we couldn't switch rooms so we had to cram onto the other beds. I am beyond angry and will not recommend this hotel to anyone. If they have housekeeping they need to be fired because they obviously did not do their job.

Room was clean. Pool is not working, bar staff was mediocre. Morning breakfast staff was friendly.

Great location and hotel overall. The rooms are very nice but the kitchens could use some updates. Staff were very friendly and the breakfast set up is great for the price. Bonus is it’s in a developed area with lots of restaurants and stores, and really close to residential neighborhoods as well which gives it a laid back feel, and was great for evening walks. Highly recommended

The hotel was clean and the rooms were spacious. The bathroom toilet was a little low, but overall, I think the hotel was nice.

Very clean hotel. The service staff is very enthusiastic and will come again